Sugar CRM is commercial Open Source Customer Relationship Management (CRM) software for companies of all sizes, its rich functionality and intuitive user interface provides a gateway to all CRM applications thereby enabling corporate to migrate to SugarCRM to expand their customer base. Sugar CRM takes your business to a new level by integrating the enterprise server software sales model with that of a software-as-a-service model. It is available in both free and commercial editions.

Being an open source application, SugarCRM has a wide variety of plug-ins and modules which can be integrated with the basic SugarCRM application to enhance its functionality. Provided with a flexible architecture, it can easily be adapted and customized to meet individual requirements.

SugarCRM allows you to increase your sales, expand your marketing horizon and keep your customers completely satisfied. At Biztech Consultancy our team of consultants has extensive experience in mapping the requirements of businesses in almost all industries onto SugarCRM.

Various plug-ins and components available through the SugarCRM support group – Sugar Network – can be easily integrated with the Sugar Open Source and Professional editions enabling them to be upgraded to the Sugar Enterprise edition.

Sugar Professional and Enterprise editions can be deployed in multiple modes, depending on various factors such as organization size, IT infrastructure and resources etc. For clients who require the freedom to manage their SugarCRM application, we suggest the client-site mode of deployment wherein we customize and develop the solution as per the requirements and implement it at the client site.

SugarCRM consists of a few basic modules that can be customized and adopted to business peculiarities. These SugarCRM modules cover most essential business processes:

• Sales management.
• Marketing activity management
• Customer service management
• Analytical reports
• Settings and administration
• Team work

At Biztech consultancy we provide SugarCRM customization services by creating SugarCRM custom module to extend the functionality of SugarCRM open source software. Custom modules allow the SugarCRM functionality to be extended in a virtually limitless way. Whether you wish to integrate SugarCRM with your other systems, or simply extend the features of the product to capture information unique to your business. We specialize in customizing SugarCRM Community Edition to meet your needs. This may involve simple customizations such as custom fields and panel layouts to completely custom module development and integration with external systems.